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On Demand

Denials and Audits: Challenges and Strategies for Success


Total Credits: .75 including .75 AOA Category 1-A Credit(s)

Average Rating:
Not yet rated
State Associations:
IOMA - Iowa
Faculty:
Cynthia Penkala, CMM, CMPE, CMSCS, CPOM
Duration:
:44
Expiration:
Never Expires.


Description

Objectives:

  • Understand the Importance of Denials Management
  • Identify reasons for claim denials
  • Identify the Types of Audits
  • Learn Practical steps to minimize the impact of an audit
  • Learn some best practices to implement now to best avoid or defend against audits


Disclosures: Cynthia Penkala, CMM, CPME does not have any financial disclosures

The Iowa Osteopathic Medical Association is accredited by the American Osteopathic Association to provide osteopathic continuing medical education for physicians and designates this program for a maximum of .75 AOA Category 1-A credits and will report CME and specialty credits commensurate with the extent of the physician's participation in this activity.

Grievance Policy:  IOMA strives to provide continuing medical education programs to fulfill the needs of the attendees and to meet the AOA Uniform Guidelines and AOA Accreditation Requirements. Comments, questions, or complaints should be put in writing and forwarded to IOMA Executive Director at ioma@ioma.org or IOMA, 6919 Vista Drive, West Des Moines, IA 50266.

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Faculty

Cynthia Penkala, CMM, CMPE, CMSCS, CPOM's Profile

Cynthia Penkala, CMM, CMPE, CMSCS, CPOM Related Seminars and Products

American Osteopathic Association (AOA)


Cynthia (Cindy) Penkala, CMM, CMPE, CMSCS, CPOM is the Senior Director of the Physician Services Department at the AOA. In her role she provides and oversees the guidance provided AOA Affiliates, osteopathic physicians and their practices on issues impacting the daily operations of the medical practice. She raises awareness of issues that may impact osteopathic physicians and their practices and administers  the development of member education to assist physicians. With over 40 years working in the health care industry including; 14+ years of medical association experience, 18 + years managing physician practices, owning her own billing and consulting service, and an additional 10 years working in the medical field in general, Cindy uses her versatile skill set to help physicians and their practices be successful. She does this through a continual focus on service offerings, investigation, education, process improvement and a solid background in healthcare services, organizational management, medical billing, and personnel recruiting. Her drive is fueled by her passion to make sure physicians have a choice between becoming employed and remaining independent.

Cynthia (Cindy) Penkala, CMM, CMPE, CMSCS, CPOM has no actual or potential conflict of interest, financial relationship/arrangement or affiliation with any entity producing, marketing, re-selling or distributing health care goods or services consumed by, or used on, patients.


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